Home Care Super Leaders Are Among You: Identify & Nurture Them to Greatness
Eric Scharber, Principal, Simione Healthcare Consultants
This keynote presentation will take attendees through a step by step process of how to build a culture of accountability that will lead your organization to success! It will focus on how to develop leaders and what results organizations will realize because of this. It is HIGH ENERGY, with a plethora of takeaways that can be implemented immediately! In this era of Home Care and Hospice, your most important asset is your people. This presentation will help you mold your top performers into the best staff in the market. In turn, your organization will become the employer of choice and your financial success will skyrocket!
Track
Home Health Hospice Home Care
9:00 AM
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Home Health Review Choice Demonstration (HH RCD)
Krisdee Foster, Senior Provider Relations Representative, Palmetto GBA
Please join Palmetto GBA as they discuss the new Home Health Review Choice Demonstration. This session will ensure you have the most up to date information about the demonstration, how it effects providers in 5 states, how to submit for Pre Claim Review (PCR) through the eService portal and much more.
10:30 AM
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Raising the Bar: How Leaders Can Cultivate Excellence in the In-Home Aide Workforce Michelle White, RN, DNP, CNL, Director, HomeCare Providers of Alamance Regional Medical Center
This presentation will focus on how leaders can cultivate and engage the In-Home Aide workforce. When we raise the bar, employees will meet it. Discover ways to thoughtfully and intentionally create a culture of excellence within your agency while being the best leader you can be.
10:30 AM
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Building QAPI as the
Foundation for Operational and Clinical Process Improvement
Kendall Carnie, RN, Division Director of Quality and Clinical Practice, Kindred Hospice
In an organization composed of multiple hospice providers, it is essential to develop a QAPI program that addresses the individual needs of each location and also the organization. Using a consistent data collection tool and methodology across hospice programs provides the basis for data-driven, outcomes-based operational and clinical process improvement for the organization.
10:30 AM
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Creating and Sustaining a Culture of Corporate Compliance
Matt Wolfe, JD, MPP, Partner, Parker Poe Adams & Bernstein, LLP
With the influx of Medicare and Medicaid audit activity, the transition to Medicaid managed care, the spectre of Medicare Choice Review Demonstration for home health agencies, frequent site visits, increases in licensure surveys, and the rapid growth of qui tam actions under the False Claims Act, health care compliance has never been more important. It is also not enough to know the applicable requirements and to have a polished compliance plan. Health care providers must create a culture of compliance from the CEO to the direct care workers--and everyone in between--to ensure that the provider organization can meet its compliance requirements while focusing on patient care. This interactive and engaging session will explore hot-button compliance issues for home health, hospice & palliative care, and home care providers and develop strategies for sustaining provider compliance.
Category
Home Health Hospice Home Care
10:30 AM
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The Five Essentials for Home Care & Hospice Leadership Tim Ashe, RN, MS, MBA, COO, Fazzi Associates
The home care industry is facing unprecedented regulatory, payment, operational, and staffing challenges. Our nation needs higher quality, lower cost care for the burgeoning aging, injured and disabled population, which is why the five essentials for home care and hospice leadership are important to the survival, growth, profitability and success of your agency... and to our nation’s healthcare system to serve our patients of today and tomorrow.
10:30 AM
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Home Health Value Based Purchasing (VBP)
Melinda Gaboury, COS-C, Co-Founder/CEO, Healthcare Provider Solutions
This session will allow home health staff members to obtain information in order to evaluate where their agency would stand if Value Based Purchasing were happening in their state today and how to determine where you stand if you are in a VBP state today. VBP results from the first 2 years of the pilot will be reviewed and how VBP has affected the nation’s home health compare/star rating scores.
10:30 AM
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Leveraging QAPI for Cardiovascular Quality Improvement
Cindy Sun, MSN, RN, Lead Cardiovascular Project Coordinator, Quality Insights
As providers strive to help patients regain and maintain their health and reduce hospitalizations, changes in the quality improvement process are needed. This interactive session will focus on simple, yet impactful, evidence-based interventions geared towards improving the cardiovascular health of your patients. The development of a cardiovascular performance improvement plan (PIP), using free, evidence-based tools and resources from the Home Health Quality (HHQI) Improvement national campaign will also be demonstrated.
1:15 PM
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Hospital to Home Collaborative Model Tom Arnold, CEO/Owner, Right at Home of Wake County
This session will review how private duty agencies can collaborate with hospitals to achieve the following objectives: how to reduce overall costs of healthcare associated with avoidable readmissions; increase engagement and management during patient transition home; promote early intervention, compliance and consistency; identify red flags, such as change in condition; introduce simplistic ways to offer relevant, safe and timely post-acute care; review discharge instructions with clients; and manage symptoms and promote on-going self-care.
1:15 PM
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Hospice Targeted Probe and Educate (TPE): What We’ve Learned So Far
Melinda Gaboury, COS-C, Co-Founder and CEO, Healthcare Provider Solutions
This session will explain the targeted probe and educate model and delve into past, present and possible future target areas and how to manage this new model of medical review. Methodology and tips for going through the process as well as ways to minimize chances of being part of TPE are explained. Compliance with the current target areas and what is expected to be in the record as evidence of compliance will also be explained. Examples of provider experiences so far with TPE will be shared.
1:15 PM
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Home Care and Hospice's Role in the Opioid Crisis Catherine Blankenship, RN, BSN, Director of NHRMC Home Care Helen Jenkins, RN, Educator for NHRMC Home Care Angela Livingood, PharmD, BCGP, Pharmacy Manager at Pender Memorial Hospital
The opioid crisis is creating issues that demand agencies to be knowledgeable about how to keep staff safe, provide education to patients about appropriate medication management while assuring pain relief, and identify and manage diversion risks for patients and staff. This session will review findings gathered from collaboration with local and statewide resources as well as emergency, pharmacy, and physician experts within our system.
Track
Home Care Home Health Hospice
1:15 PM
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Preparing for the FY2019 ICD-10-CM Code Changes
Christine Hammersley, RHOT, HCS-D, Coding Specialist HEALTHCAREfirst
Home Health and Hospice agencies are coming under stronger regulatory scrutiny and are finding themselves hard pressed to provide clean, accurate supporting documentation for auditors and surveyors. Coding accuracy is key to protecting your agency from deficiencies and penalties, but staying current with changes and best practices can be overwhelming. During this presentation information needed to ensure coding accuracy and how to safeguard your agency will be provided.
1:15 PM
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Preparing for Interoperability: Opportunities to Differentiate Your Home Health or Hospice Organization
Panelists:
Rob Stoltz, Senior Director Business Development, Brightree
Representative from a Hospice Provider
Representative from a Home Health Provider
Melissa Polly, MBA, Marketing, Brightree (Moderator)
As our referral sources increasingly trend to value-based reimbursement models, smart agencies are implementing growth strategies of aligning themselves with referral sources goals. Some of these goals include: improved care coordination to reduce admissions, better patient care for patient retention, and transparency of clinical data for improved decision-making ability and care for chronically ill patients. Interoperability is a great strategy to achieve these goals, and as demonstrated at the HIMSS 2017 Interoperability Showcase, that technology is now available for the post-acute sector of the healthcare ecosystem to connect and collaborate with referral sources.
1:15 PM
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HHGM - Merging Clinical with Financial and Attaining Quality and Margins
Laura Page-Greifinger, CEO/President, Quality In Real Time (QIRT)
The Home Health Groupings Model is likely coming and it will bring big changes to the industry, but it’s important to understand it and prepare your agency for it proactively. By attending this session, we will be going over the basic components of the HHGM, understanding the clinical and financial ramifications of the questionable encounter diagnosis, applying analytics now to what your clinicians are documenting as primary diagnosis to predict financial impact to the agency under HHGM should it come to fruition and review how agencies need to create a proactive culture within their agencies in relation to HHGM.
2:30 PM
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Understanding Advanced Directives: Opportunity to Prepare and Sign Your Own Living Will and Health Care Power of Attorney Ken Burgess and S. Todd Hemphill, Attorneys, Poyner Spruill, LLP
Home health and hospice providers often deal with patients confronting end of life issues. While some of these patients have executed wills, many have not prepared directions for their medical care when they are no longer capable of making those decisions. As a result, loved ones often do not know what level of care a person wants at the end of life or who they want to have speak and make decisions about their care. Poyner Spruill attorneys will discuss the importance of advanced directives designed to address these issues. At the end, attorneys and a notary of the public will be available to meet with attendees so they can execute their own advance directives.
Track
Home Health Hospice Home Care
2:30 PM
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Medical Review and Hospice Audits: “The Evolution of Payment Related Scrutiny” Mary Geer, Director of Consulting, Weatherbee Resources
This session will provide an overview of the ever changing regulatory landscape and provide a clear picture of what hospices are currently experiencing as part of hospice payment related scrutiny. The various agencies and contractors involved in the review process will be discussed, along with each of their roles, processes and authority. In addition, the outcomes, possible findings and penalties from each type of review will be discussed. This information will shed light on why hospices may be selected for review and how to mitigate their risk. Upon completion of this session, hospices will be better equipped to prepare for and manage payment related scrutiny.
2:30 PM
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The Importance of Lone Worker Safety Keith Raynor, Regional Business Development Manager, SoloProtect
In this session, the importance of lone worker safety will be discussed, along with ways in which protecting staff who work alone will do the following for the individual as well as the organization: Mitigate risks, limit risk of litigation, protect profits, reduce cost associated with an incident, positive impact on business continuity, increase retention and reduce attrition, and tangible demonstration of duty of care. The presentation will also discuss the importance of policy development to support any solution that may be implemented. Recommendations for policy development will be provided to protect organizations from potential liability or litigation.
Track
Home Health Hospice Home Care
2:30 PM
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Targeted Probe & Educate for Home Health: How to Survive
Melinda Gaboury, COS-C, Co-Founder/CEO, Healthcare Provider Solutions, Inc.
Calling all home health directors, clinicians and quality review staff! This session will allow home health staff members to obtain information to evaluate where their agency would stand if TPE showed up at their agency today. TPE results from agencies will be shared, as well as the innerworkings of this program and how an agency can survive.
2:30 PM
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A Getting Things Done System for Leadership
Christopher Comeaux, CPA, MLAS President/CEO, Teleios Collaborative Network
Most leadership teams do not have a system by which they lead their organization. Attendees will walk away with an understanding of why they must have a system as well as a framework for a system they could build out on their own. The lack of such a system makes it difficult for a leadership team to set goals or cast a vision and actually achieve what they aim to achieve. This presentation will give a framework based on 5 Fundamentals that every great getting-things-done system is built upon.
Track
Home Health Hospice Home Care
2:30 PM
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State of the Nation: Home Care, Home Health and Hospice William A. Dombi, Esq., President, National Association for Home Care & Hospice
Plan to join NAHC President William Dombi as he provides a State of the Industry. This national update will cover health care policy trends, as well as current federal legislative and regulatory issues affecting home care and hospice. Bill will also highlight and identify legal issues affecting the industry. You won’t want to miss this engaging and informative keynote!
Track
Home Health Hospice Home Care
3:45 PM
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Grab a partner and join in on a little friendly Corn Hole competition to raise money for the Home Care & Hospice Advocacy Fund! We need a total of 16 teams, so don't delay! Each team must have exactly two people. Visit www.ahhcconferences.com/advocacy for rules and more details.
Track
Home Health Hospice Home Care
5:45 PM
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Join us by the Volleyball Court after the Monday afternoon Vendor Reception and enjoy refreshments and steel drums while watching our teams compete in the 3rd Annual Cornhole Tournament!
Track
Home Health Hospice Home Care
5:45 PM
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