Course Overview 

Hospice Nuts & Bolts© is a comprehensive 101/201-level program designed for hospice clinicians and leaders who need a strong, working command of hospice regulatory, eligibility, and documentation requirements. This live-virtual training reinforces core compliance essentials, including the Medicare Hospice Benefit, eligibility and documentation best practices, Conditions of Participation, and interdisciplinary group excellence.

Hospice compliance hinges on details — especially how eligibility is supported, documented, and communicated across the interdisciplinary group. This course focuses on those critical details and how they surface in day-to-day hospice operations, medical record review, and survey oversight.

Delivered live-virtual through expert-led instruction with active, real-time interaction, the course walks participants through the core elements that surveyors, reviewers, and auditors routinely evaluate — and where hospices most often struggle. Participants are encouraged to ask questions throughout, with real-time clarification and discussion led by the instructor. 

Hospice Nuts & Bolts© provides a structured, substantive walkthrough of hospice fundamentals with direct operational relevance. This is not a cursory overview or a regulation read-through, but a focused, applied program designed to strengthen eligibility support, documentation consistency, and compliance confidence in hospice practice.

Who this Course is For

Hospice Nuts & Bolts© is designed for professionals across the hospice care continuum, including:

• Hospice administrators and executive leaders
• Clinical leaders, educators, and QA teams
• Nurses, social workers, chaplains, and other IDG members
• Hospice physicians, Nurse Practitioners, and providers involved in certification and recerification
• Organizations seeking stronger documentation consistency and survey readiness

What You'll Learn

By the end of this course, participants will be able to:

• Explain the intent and structure of the Medicare Hospice Benefit
• Apply eligibility criteria and prognostic indicators in a compliant, defensible manner
• Identify documentation expectations that support eligibility and recertification
• Understand the clinical and regulatory requirements within the Conditions of Participation
• Strengthen interdisciplinary group (IDG) decision-making and documentation alignment
• Recognize common survey risks and deficiency trends
• Connect quality reporting and QAPI expectations to clinical practice

Key Topics Covered

Hospice Nuts & Bolts© reinforces regulatory and compliance essentials across core hospice operations, including:

• The Medicare Hospice Benefit
  • Philosophy of hospice care
  • Core services and coverage determinations
  • Face-to-Face requirements
• Conditions of Participation
  • Patient rights
  • Assessment and coordination of services
  • Infection control
  • Interdisciplinary Group (IDG) fundamentals
• Eligibility & Documentation
  • LCD guidelines and prognosis support
  • Demonstrating and sustaining eligibility
  • Diagnosis-specific assessment and documentation strategies
  • Discharge and revocation criteria
• Interdisciplinary Group & Plan of Care
  • IDG roles, responsibilities, and decision-making
  • Individualized plans of care
  • Hospice physician role
• Facility-Based Care
  • Coordination of care and documentation expectations
  • GIP and inpatient considerations
• Quality Reporting & QAPI
  • HQRP requirements
  • HOPE tool fundamentals Data-driven performance improvement

Course Format & Experience

• Instructor-led training delivered by a hospice subject matter expert
• Live-virtual format with real-time questions addressed throughout the session
• Practical, real-world examples grounded in survey and review expectations
• Focus on consistent, defensible hospice practices - not "checking boxes"
• Designed to support clinical judgement, documentation clarity, and compliance confidence

Continuing Education:

This activity is eligible for 9.75 nurse ANCC contact hours. WellSky is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Recording: 
This event will be recorded and is available for three months for anyone registering prior to the start of the event.

Confirmation:

Prior to the webinar, you will receive a link to the WellSky Learning Center and the webinar will be hosted through TEAMS. This is where you will access the webinar, download handouts, take the post test, evaluation, and download your CE certificate. Attendees will need to log into the Wellsky Learning Center to download your handouts.

Registration Fee:

The registration fee covers one individual and one continuing education (CE) certificate (if applicable). Multiple site participation from individuals within your agency will require separate registration. For example: if your agency has paid for 1 participating registration but 3 people from your agency would like to attend and receive CE credit, your agency will need to pay a separate registration fee for all 3 participants. In addition, if your agency has sent in 1 registration but 3 people from your agency register through the TEAMS link, your agency will be invoiced the registration fee for the additional 2 registrations. Handouts must be downloaded through the Wellsky Learning Center. If you would like to register more than 10 attendees from your agency, please contact [email protected] for discount group pricing.

Cancellation and Substitution Policy:

Fees will be refunded, or invoices will be adjusted, only if written notice of cancellation is received by AHHC one week prior to the event. In the event of cancellation, AHHC will retain, or charge, 50% of the initial registration fee, per registrant, to cover administrative overhead. Once written cancellation is received, an AHHC staff member will review for approval. If your cancellation is approved, we will email back a signed and dated copy of the cancellation that your agency should retain on file in case of questions. Substitutions may be made up to the day of the event.