State of the Nation: Home Care, Home Health and Hospice
William A. Dombi, Esq., President, National Association for Home Care & Hospice
Plan to join NAHC President William Dombi as he provides a State of the Industry. This national update will cover health care policy trends, as well as current federal legislative and regulatory issues affecting home care and hospice. Bill will also highlight and identify legal issues affecting the industry. You won’t want to miss this engaging and informative keynote!
Category
Home Health
Hospice
Home Care
9:00 AM
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Palmetto GBA: Hot Issues in Hospice
Charles Canaan, RN, Senior Provider Relations Representative, Palmetto GBA
This session will cover hot issues in Hospice Medicare. Topics include Medicare updates, data analysis, comparative billing reports, medical review updates, and Comprehensive Error Rate Testing contractor updates.
10:30 AM
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Effective Lobbying and Advocacy in All of Home Care Services
Melissa Allman, SC State Director of Government Affairs, BAYADA Home Care
In today’s political scene it is very important to work together to ensure our message and advocacy speaks in unity on a state and federal level. Working in unity allows us to pull together our resources and have strength in numbers. Our focus will be on the P's of Politics.
10:30 AM
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Hospice Targeted Probe and Educate (TPE): What We’ve Learned So Far
Katie Wehri
This session will explain the targeted probe and educate model and delve into past, present and possible future target areas and how to manage this new model of medical review. Methodology and tips for going through the process as well as ways to minimize chances of being part of TPE are explained. Compliance with the current target areas and what is expected to be in the record as evidence of compliance will also be explained. Examples of provider experiences so far with TPE will be shared.
10:30 AM
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Opioid Challenges and Effective Pain Management
Ellen Fulp, PharmD, BCGP, AvaCare, Inc.
The nation’s opioid epidemic and recent parenteral opioid shortages have created a challenging landscape for hospices striving to provide effective, timely pain management at end-of-life. This presentation will review statistics and recommendations regarding opioid use for various types of pain, as well as risk evaluation and mitigation strategies for the safe use of opioid analgesics in the outpatient setting. Opioid rotation and non-traditional pharmacologic interventions and routes of administration will also be discussed.
Category
Home Health
Hospice
Home Care
10:30 AM
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The Clinical Path to Home Health Reform: Acuity Management for the Value Era
Arnie Cisneros, P.T., President
Kimberly McCormick, Chief Nursing Office
Home Health Strategic Management
Home Health reforms will challenge providers as Medicare transitions home care from volume to value. Med Pac predicts Provider loss as great as 30% and agencies who plan to continue on their care path must begin today to achieve the value identity required for success. Multiple industry refinements will challenge ALL providers: HHGM, VBP Expansion, Post-Acute PPS, and Pre-Claim Review. Now is the time to adopt a Clinical Acuity Utilization Management model, as hospitals, IRFs and SNFs have done when facing similar value models. Learn how utilization management affects clinical and fiscal outcomes to 5-Star levels as it prepares the provider for success under the value era.
10:30 AM
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Creating a Rock Solid Orientation Program
Heather Calhoun, RN, BSN, COS-C, HCS-D, HCS-H, Home Health Solutions
This session will help participants recognize the components of a successful orientation program, understand the expected benefits to operations, and identify changes the agency should make to its orientation program to comply with new COPs. Learn how an orientation program can help insulate agencies from rejections during the pre-claim review process. Participants will be able to identify and match generational learning styles with the needs of learners for more effective education, as well as describe an effective training agenda.
1:30 PM
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Achieving HIPAA Compliance
Kelly Grahovac, MBA, The van Halem Group
This session will cover all aspects of HIPAA compliance and how to achieve it. The presenter will outline what is being audited and how covered entities and Business Associates can protect themselves and safeguard against willful neglect. The session will also cover best practices to meet HIPAA standards.
Category
Home Health
Hospice
Home Care
1:30 PM
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Building QAPI as the Foundation for Operational and Clinical Process Improvement
Kendall Carnie, RN, Division Director of Quality and Clinical Practice, Kindred Hospice
In an organization composed of multiple hospice providers, it is essential to develop a QAPI program that addresses the individual needs of each location and also the organization. Using a consistent data collection tool and methodology across hospice programs provides the basis for data-driven, outcomes-based operational and clinical process improvement for the organization.
1:30 PM
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Preparing for Interoperability: Opportunities to Differentiate Your Home Health or Hospice Organization
Panelists: Nick Knowlton, VP of Strategic Initiatives, Brightree and Co-Founder, CommonWell Health Alliance
Hospice Provider
Home Health Provider
Moderator: Melissa Polly, MBA, Marketing, Brightree
As our referral sources increasingly trend to value-based reimbursement models, smart agencies are implementing growth strategies of aligning themselves with referral sources’ goals. Some of these goals include: improved care coordination to reduce admissions, better patient care for patient retention, and transparency of clinical data for improved decision-making ability and care for chronically ill patients. Interoperability is a great strategy to achieve these goals, and as demonstrated at the HIMSS 2017 Interoperability Showcase, that technology is now available for the post-acute sector of the healthcare ecosystem to connect and collaborate with referral sources.
Category
Home Health
Hospice
1:30 PM
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Preparing for the FY2019 ICD-10-CM Code Changes
Christine Hammersley, RHOT, HCS-D, Coding Specialist HEALTHCAREfirst
Home Health and Hospice agencies are coming under stronger regulatory scrutiny and are finding themselves hard pressed to provide clean, accurate supporting documentation for auditors and surveyors. Coding accuracy is key to protecting your agency from deficiencies and penalties, but staying current with changes and best practices can be overwhelming. During this presentation information needed to ensure coding accuracy and how to safeguard your agency will be provided.
Category
Home Health
Hospice
1:30 PM
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Gaining a Competitive Edge in Hospice Using
Market Data Analytics
Ginger Voss, Operating Partner, viaDirect
Utilizing key industry data and agency analytics, not just assumptions, is critical in identifying areas for growth & improvement in both sales activity and overall outcomes. With trended internal and competitor data, agencies can develop action plans to decrease operating costs and identify areas for margin improvement. Analyzing agency data as well as overall market potential can create better alignment across your sales, clinical and operational teams and track progress against internal targets and industry trends.Participants will learn about mastering their market with insights into the competitive landscape, growing admissions by maximizing relationships, identifying referral sources for earlier transitions and adoption of the hospice benefit for patients.
2:45 PM
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HHGM is Alive & Kicking - Now What?
Sue Payne, MBA, RN, CHCE, VP & Chief Clinical Officer, Corridor
Christopher Attaya, MBA, VP Product Strategy, SHP Data
This session will provide the latest updates from CMS as well as a review of the components of the proposed HHGM model. Using data from the Strategic Healthcare Programs (SHP) national database, the presenters will identify the expected winners and losers of the new model. The program will assist providers with identifying the operational and clinical challenges they will need to remain a vital organization in balance with caring for the patient.
2:45 PM
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Developing a Mentor Program
Heather Calhoun, RN, BSN, COS-C, HCS-D, HCS-H, Home Health Solutions
Mentoring is something that is done every day in home health and hospice but does it have structure? How do you know if you are providing your new employee with the tools that he or she needs to be truly successful in the field? This presentation will give you a “backbone” to your mentoring program. Learn techniques to both manage and provide meaningful feedback to your new employee. This will in turn allow your new employee to grow both grow professionally and retain quality staff.
Category
Home Health
Hospice
Home Care
2:45 PM
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The Importance of Lone Worker Safety
Keith Raynor, Regional Business Development Manager
SoloProtect
In this session, the importance of lone worker safety will be discussed, along with ways in which protecting staff who work alone will do the following for the individual as well as the organization: Mitigate risks, limit risk of litigation, protect profits, reduce cost associated with an incident, positive impact on business continuity, increase retention and reduce attrition, and tangible demonstration of duty of care. The presentation will also discuss the importance of policy development to support any solution that may be implemented. Recommendations for policy development will be provided to protect organizations from potential liability or litigation.
Category
Home Health
Hospice
Home Care
2:45 PM
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Focus on the Largest Cost First: Benchmark the
Efficiency of Your Direct-Care Coordination
Deb Mulholland, VP of Care Delivery Performance
Cheryl Reid-Haughian, RN, MHScN, CCHN (C), Vice President of Clinical Informatics, CellTrak
By far the largest operational expense of an agency is the cost of service, particularly labor. The direct-care labor cost alone typically accounts for more than 30% of revenue. Targeting the inefficiencies associated with caregivers’ schedules, travel time and missed visits will go a long way to lowering costs. This presentation will share benchmarks and trends from 1.5 million episodes of care performed by agencies and broken down by hospice, home health and home care. Attendees will take away specific insights that will assist them in achieving true cost savings that deliver quality care in their operations.
Category
Home Health
Hospice
Home Care
2:45 PM
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Home Health CoPs: How Are They Enforced?
Katie Wehri
This plenary session for Home Health providers will provide an overview of the new home health COPs and areas that agencies are having trouble with, as evidenced by national survey results. This session further delves into the surveys in South Carolina of home health agencies and reviews what has been problematic, how agencies can remedy the problem, and how they can best minimize risks of survey deficiencies.
4:00 PM
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Three Key Strategies for Hospice Growth Today
Melynda Lee, MBA, Director, Sales & Marketing Solutions
Simione Healthcare Consultants
Discover how you can generate more admissions, increase length of stay and keep both internal and external customers happy without spending more money. In today’s hospice environment, growth and efficiency are more important than ever. We must do more with less. In this session, you will learn how to improve referral growth, reduce avoidable NTUCs and reach more of the market place. Attendees will be able to:
Use market intelligence to strategically identify opportunities for growth; have a solid understanding of the referral management process and how to control avoidable NTUCs (patients not taken under care); and leverage available traditional and digital media to jump start a successful branding and marketing plan.
4:00 PM
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Starting with Why: Impacting the Future Workforce of Nurses and Caregivers
Adrian Killebrew, Business Development Executive, Axxess
We are living in a new economy that is powered by technology, fueled by information and driven by knowledge. For the first time in history, five generations can be found working side by side in the workforce. By the year 2020, Millennials will comprise 75% of the world’s talent workforce. Steadily increasing demands for nurses and direct care workers will exceed that of every industry sector as 10,000 Baby Boomers become eligible for retirement every day. Spend time exploring with home health technology industry executives how building your organization’s culture can lead to your ultimate success.
4:00 PM
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