TakingPoint: Principles for Building a High-Performance Culture
Author of best-selling book, TakingPoint, Brent Gleeson will share principles of leadership practiced by our nation’s finest, the Navy SEAL team, and how these principles can instill resilience during times of change and create an impenetrable organizational culture.
Track
Home Health
Hospice
Home Care
9:00 AM
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Karen Vance, BSOT, Senior Managing Consultant
BKD CPAs & Advisors
This session will review the impact PDGM will have on therapy practice as well as how effective therapy input can improve essential elements of PDGM impact on the agency. We will describe plans of care that clinical managers should expect from therapy practice for typical home health conditions and link them to the outcomes agencies strive to achieve. Participants will learn to prepare changes in practice and to demonstrate the value therapy services can bring to the home health agency.
**This continuing competence activity has been approved by the North Carolina Physical Therapy Association Provider Number 17-0313-009 for 1.5 contact hours.
10:15 AM
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Adrian Killebrew, Business Development Executive, Axxess
Is your organization ready to win the war for talent? Organizations across all industries are being faced with high employee turnover rates and high replacement costs for separated employees. Recruitment strategies to attract, recruit, retain, and motivate diverse age groups have to rely less heavily on traditional pay and benefits, and focus more on creating welcoming cultures. Learn how to build a talent acquisition strategy to attract top talent and gain insights into building an employment brand that positions your organization as an employer of choice.
Track
Home Care
Home Health
Hospice
10:15 AM
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Julia Maroney, RN, MHSA, HCS-D, COS-C, Managing Director, Simione Healthcare Consultants
The trends for hospice short length of stay have an impact on the operations and financial health for the hospice agency. This presentation will review and explore the trends for hospice LOS and the impact to hospice organizations and to their patients. Creative models hospices are using will be discussed to address the unique needs of hospices to manage successfully with short LOS.
10:15 AM
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Aishling Dalton Kelly, CECM, CADDCT, CFRDT, CEO, Aishling Companion Home Care
Memories formed at a young age are the last to die off, which is why long-term memory is prevalent in those diagnosed with Dementia. The use of music specifically targeted to the era of the patient and personalized music selections that had meaning to the patient can enhance the temperament and behavior of the client. It can suppress depression, raise awareness, and bring back words and speech which had previously disappeared. It showcases meaningful quiet time for the client and the caregiver and has been proven to change a person’s perspective in the days ahead.
Category
Home Health
Hospice
Home Care
Palliative Care
10:15 AM
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Nick Seabrook, Founding Partner, Managing Principal, Blacktree Healthcare Consulting
Home health agencies must start taking a deeper dive into the numbers and fully understand the details of PDGM and how they will impact their agency. In this presentation, we’ll examine the numbers of PDGM using national data from CMS’ Limited Data Set (LDS) which details 2017 PPS payments, converting to payments if PDGM had existed during that time.
10:15 AM
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Michelle Schmerge, DNP, MSN, RN, VP of Population Health and Care Transformation, Advanced Home Care
Attendees of this session will gain knowledge of strategies to reduce their overall costs of care with at risk populations and understand the role of home-based care in the current and future state of healthcare transformation. This session will provide an overview of population health, alternative payment models and post-acute care cost variability in addition to strategies for decreasing costs and controlling post-acute spend.
Track
Home Care
Home Health
10:15 AM
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Robert Simione, CPA, Director of Data Analytics, Simione Healthcare Consultants
Julia Maroney, RN, MHSA, HCS-D, COS-C, Managing Director, Simione Healthcare Consultants
With roughly 60 days remaining (at the time of this presentation) before payment reform is activated, home health organizations need to make a final sweep to ensure that clinical and financial operations are prepared to make the grade. Many areas of operations - including budget, intake, clinical operations, coding, and education to referral partners - will need a thorough check to ensure that revenue streams will move steadily for agency success. This presentation will explore the likely pitfalls that organizations may encounter and how to address them.
1:00 PM
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Kristen Duell, CEO, Savii, Inc.
Have you noticed the number of education sessions by various speakers on caregiver recruitment and retention? It’s one of the hottest topics and for a good reason. In this session, this topic will be discussed through the eyes of a former PCA, turned Tech CEO. The hard costs are clear, but the soft costs can be harder to identify and even harder to address. In this session we will discuss both, leading to a better understanding of the real causes and costs of caregiver turnover in home care agencies and discovering tips to boost retention and morale.
1:00 PM
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Communicating Diagnosis Conventions and Other Rules to Hospice Medical Directors and Others That Need to Know
Lisa Selman-Holman, JD, BSN, RN, HCS-D, HCS-O, COS-C, Selman-Holman, A Briggs Healthcare Company
For years hospices were able to code “one and done” and did not worry about coding guidelines. Over the past few years Medicare has made it clear that hospices are not only to follow coding guidelines, but to code all the diagnoses, not just the terminal diagnosis. In getting the diagnoses information needed, we sometimes run into roadblocks. Compliance with coding guidelines while complying with Medicare requirements requires communication in the IDT and often education of the staff and medical director.
1:00 PM
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Staying on Top of the Wave of Changes: Legal and Regulatory Update
Matt Wolfe, Partner, AHHC Legal Counsel
Robb Leandro, Partner
Parker Poe Adams & Bernstein
This interactive and engaging session will provide an overview of the latest changes impacting Medicare certified home health providers, hospice and palliative care providers, and home care providers. Topics will include (but not limited to): federal health reform litigation, PDGM, RCD, Medicaid Transformation, the ending of the home care moratorium, federal and state regulatory reform, HIPAA, and fraud/abuse.
Track
Home Care
Home Health
Hospice
Palliative Care
1:00 PM
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Teresa Northcutt, RN, BSN, COS-C, HCS-D, HCS-H, Selman-Holman, A Briggs Healthcare Company
The new PDGM payment structure will create challenges for home health clinicians: shorter clinical episodes will require a concise approach to assessment, problem identification, development of a focused plan of care with interventions and goals that are reasonable and achievable within the tighter time frame of PDGM. Care coordination between all disciplines, collaboration with clinicians, patients and families, and effective implementation of interventions will ensure success for agencies and patients.
1:00 PM
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Deb Buenaflor, MBA, Director, Product Management, Forcura
Find out how understanding current productivity and efficiency metrics is driving high impact results and empowering smart business decisions to optimize referring physician relationships, internal processes, and cash flow challenges in the new PDGM Universe. Attendees will discover how to establish key benchmarks against other organizations of similar size and scale. Learn how organizations are recording and interpreting data to understand what happens to post-acute care patients after they are discharged to make better care decisions on treatments. This session will share recommended tools, best practices, and the key metrics organizations should be measuring to maximize profits and operational efficiency. Some of the data points that will be analyzed include intake and referral management, orders tracking, and allocation of staff, all with a focus on how to save time, drive returns on technology investments, and enable better patient care. Attendees will then learn how to apply these metrics towards the creation and setting of the right goals to achieve long term success.
1:00 PM
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Don't Fear Them! Use Your Patient Complaints to Boost Patient Experience with Care and Star Ratings - a Simple Framework
Jacqueline Lindsay, RN, BSN, MPH, JD, Director of Accreditation, Community Health Accreditation Partner
Don't Fear Them! Invite Them. This session will begin with a presentation of CMS' home health Condition of Participation (CoP): Patient Rights, which addresses the matter of complaints. The relevant CHAP and TJC standards/requirements on complaints will follow. A simple model for providers' Complaints Management programs including service "recovery" of those dissatisfied patients will be offered. Maintaining a standardized approach to complaint data collection is essential; explaining how complaint analytics aligned with HHCAHPS measures may improve patients' experience and agencies' Star ratings.
2:45 PM
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Richard Rutherford, President, LTSS Consulting, Inc.
This session will provide a playbook for PCS Providers under new Medicaid Managed Care, which will cover topics such as simplifying eligibility, member enrollment, assessment hours, billing, payments, and reports with the Five PHPs (Plus Medicaid Direct!). Attendees will also learn practical steps to progress and profit for the home care agency and winning in the 22 different grievance and appeals processes you have to master.
2:45 PM
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Clinical Imperatives for Outstanding Palliative Care: Helping Hospice Providers Expand Their Services
Catherine Dehlin, RN, BSN, CHPN, CHCM, Fazzi Associates
Hospices know the importance of palliative care to our patients and to our healthcare system. According to an NHPCO survey, 53% of respondents already provide palliative care and another 35% are considering/developing these services. But palliative care is still a new formal service type, and even experienced providers are looking for education. This session will review clinical best practices for pain and symptom management, transitioning from Home Health to Palliative Care, transitioning from Palliative Care to Hospice, advance care planning, and complex chronic disease care management.
Track
Hospice
Palliative Care
Home Health
2:45 PM
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Beyond Salary: Four Best Practices from the Fortune 500 for Attracting and Retaining Staff
Stephanie Johnston, MBA, President and CEO
Stan Massey, Lead Consultant
Transcend Strategy Group
With minimum wages rising and fewer job candidates on the market, how does your home-based care organization compete against a wide landscape to attract and retain the best talent? This session will offer four proven tools from the Fortune 500 that go beyond salary to set your organization apart from the competition and build a magnetic culture. Oh, and these tools just happen to make your marketing and QAPI efforts stronger, too.
Track
Home Health
Hospice
Home Care
Palliative Care
2:45 PM
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“Hey Doc, I Need Your Signature...Faster” - Optimizing Order Management Under PDGM
Michael Blackstone, MD, CEO, Suture Health, Inc
PDGM accelerates the turnaround time for signed orders and it is critical for Medicare agencies to manage cash flow. Dr. Blackstone will review how signature turnaround time will affect an agency’s financial viability, strategies that have been shown to optimize the process, and how to develop and manage key performance indicators. You will also learn key messaging components for the physicians.
2:45 PM
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Nicole Martin, MBA, BSN, RN, CHPN, CHC, VP of Quality and Compliance, CCO, Transitions LifeCare
This session will review recent enforcement and settlement actions against hospice organizations and how to avoid the same. Attendees will expand auditing and monitoring to include not only compliance measures, but also quality measures; utilize the OIG’s Guidance on Evaluation of Corporate Compliance Program to structure their compliance program; and gain insight as to what auditing tools should be utilized to show evidence of Condition of Participation adherence.
2:45 PM
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State of the Nation: Home Care, Home Health and Hospice
Mr. Dombi will provide his comprehensive overview of the state of affairs in our nation’s capital with regard to home health, hospice & home care. The latest on PDGM, RCD, the Hospice Final Rule, Medicare Advantage and Managed Care will be reviewed. Don’t miss it!
Track
Home Health
Hospice
Home Care
4:00 PM
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Join us after Bill Dombi's session for appetizers and an open bar to mingle with our exhibitors! Followed by the 4th Annual AHHC Advocacy Cornhole Tournament.
5:15 PM
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Grab a partner and join in on a little friendly Corn Hole competition to raise money for the Home Care & Hospice Advocacy Fund! We need a total of 16 teams, so don't delay! Each team must have exactly two people. Visit www.ahhcconferences.com/advocacy for rules and more details.
6:00 PM
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Join us after the Monday afternoon Vendor Reception and enjoy refreshments and steel drums while watching our teams compete in the 4th Annual Cornhole Tournament!
6:00 PM
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