2019 Leadership Conference: Leading with Purpose

Join us at the Association for Home & Hospice Care of North Carolina’s 2019 Leadership Conference as we face new challenges, devise new solutions and plan for the future of healthcare at home! Log in to register. Email info@ahhcnc.org for login assistance.


Click Here to Visit the AHHC Leadership Conference Website! 

Early Registration Pricing Ends 9/27/2019

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9.5 Nurse Contact Hours Will Be Offered
1.5 Therapy Hours Will Be Offered

The Association for Home and Hospice Care of North Carolina is an approved provider of continuing nursing education by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

Here are some highlights for this year’s conference:

  • Our opening keynote speaker is Brent Gleeson, former Navy SEAL and the bestselling author of TakingPoint: A Navy SEAL’s 10 Fail Safe Principles for Leading Through Change, which was a #1 New Release in the categories of Organizational Change and Business Structural Adjustment. Read more about him at our conference website.
  • NAHC’s Bill Dombi will deliver his State of the Nation address Monday afternoon – and we know he will have several updates to share!
  • There is a pre-conference session on Sunday at 4pm by Vidant Health’s Ellie Ward on “Advanced Care Planning – What’s the Right Thing to Do?”
  • 38 sessions for home care, home health, hospice & palliative care that will take place during this day and a half of learning. AHHC’s Professional Development Committee and AHHC staff reviewed the needs assessment survey results and chose topics from the many proposals we received that are important to your agency operations and success!
  • NEW THIS YEAR: 3rd and additional attendees from each agency will receive $20 off the full conference rate! Simply choose the correct registration option below or Download the Brochure.
  • The AHHC Advocacy Cornhole Tournament returns for its 4th year – it begins at 6:00pm immediately following the vendor reception Monday night! Register for cornhole here.
  • The early registration deadline is SEPTEMBER 27 and the Room Block Rate Ends SEPTEMBER 25. For hotel information and reservations, please visit www.ahhcconferences.com/venue.


Hotel Information:

Hotel Ballast Wilmington | 301 N. Water St. Wilmington, NC 28401
The Association has secured a block of rooms at the Hotel Ballast Wilmington for the nights of Saturday, October 26th, Sunday, October 27th and Monday, October 28th at a special rate of $159.00/night, single or double occupancy. Room reservations may be made by calling the hotel directly at (910) 763-5900. Please state that you are attending the Association for Home & Hospice Care (AHHC) Leadership Conference when making your reservations to receive these special rates. Reservations must be made by September 25, 2019 to take advantage of the special rates. Check in time is after 4:00 p.m. Check out time is 12:00 p.m.
Address: 301 N Water St, Wilmington, NC 28401
Parking is free for guests staying at the Hotel Ballast. If you are not staying at the host hotel, please refer to Wilmington Downtown, Inc. for nearby parking.
Click Here to Reserve Your Room Online

Cancellation and Substitution Policy: 
Fees will be refunded, or invoices will be adjusted, only if written notice of cancellation is received by AHHC by 10/1/2019. In the event of cancellation, AHHC will retain, or charge, $80 of the initial registration fee per registrant to cover administrative overhead. Once written cancellation is received, an AHHC staff member will review for approval.  Please contact Richard Fowlkes if you have a Special Diet Request or other needs.

When
10/27/2019 4:00 PM - 10/29/2019 12:30 PM
Where
Hotel Ballast 301 N. Water Street Wilmington, NC 28401

Program

   

Sunday, 27 October 2019

 
Advanced Care Planning - What’s the Right Thing to Do?
Ellie Ward BSN, RN, Community Education and Outreach- Advance Care Planning, Vidant Health

Working in healthcare and as leaders, we are faced with challenging ethical situations.  Determining the “right” course of action can be challenging and fraught. This is often the case in many end-of-life care situations.  What are the patient’s wishes? What are their goals of care, or desired outcomes? Have they told anyone? Are their decision makers adequately prepared to represent them?  Have we asked the right questions in order to advocate for our patients’ preferences and priorities?  Join us for an interactive case study and discussion around advance care planning and steps we can all take to better understand what our patients want, and how we can collectively serve as change agents in order to honor patient’s wishes within our industry and across all care settings.
Take the Lead by Example challenge by initiating difficult, but outcome changing conversations with your family and loved ones, and by completing your own personal advance directives!
Category
Home Care
Home Health
Hospice
Palliative Care
Time
4:00 PM - 5:30 PM
4:00 PM

Monday, 28 October 2019

 
TakingPoint: Principles for Building a  High-Performance Culture

Author of best-selling book, TakingPoint, Brent Gleeson will share principles of leadership practiced by our nation’s finest, the Navy SEAL team, and how these principles can instill resilience during times of change and create an impenetrable organizational culture.
Track
Home Health
Hospice
Home Care
Time
9:00 AM - 10:00 AM
9:00 AM

Krisdee Foster, Senior Provider Relations Representative, Palmetto GBA

North Carolina is poised to begin CMS’ Home Health Review Choice Demonstration in the near future. Palmetto GBA’s Krisdee Foster will be presenting an overview of updates related to RCD and any available insight as to when North Carolina is expected to begin RCD.
Track
Home Health
Time
10:15 AM - 11:45 AM
10:15 AM

Adrian Killebrew, Business Development Executive,  Axxess

Is your organization ready to win the war for talent? Organizations across all industries are being faced with high employee turnover rates and high replacement costs for separated employees. Recruitment strategies to attract, recruit, retain, and motivate diverse age groups have to rely less heavily on traditional pay and benefits, and focus more on creating welcoming cultures. Learn how to build a talent acquisition strategy to attract top talent and gain insights into building an employment brand that positions your organization as an employer of choice.
Track
Home Care
Home Health
Hospice
Time
10:15 AM - 11:45 AM
10:15 AM

Julia Maroney, RN, MHSA, HCS-D, COS-C, Managing Director, Simione Healthcare Consultants

The trends for hospice short length of stay have an impact on the operations and financial health for the hospice agency. This presentation will review and explore the trends for hospice LOS and the impact to hospice organizations and to their patients. Creative models hospices are using will be discussed to address the unique needs of hospices to manage successfully with short LOS.
Track
Hospice
Time
10:15 AM - 11:45 AM
10:15 AM

Aishling Dalton Kelly, CECM, CADDCT, CFRDT, CEO, Aishling Companion Home Care

Memories formed at a young age are the last to die off, which is why long-term memory is prevalent in those diagnosed with Dementia. The use of music specifically targeted to the era of the patient and personalized music selections that had meaning to the patient can enhance the temperament and behavior of the client. It can suppress depression, raise awareness, and bring back words and speech which had previously disappeared. It showcases meaningful quiet time for the client and the caregiver and has been proven to change a person’s perspective in the days ahead.
Category
Home Health
Hospice
Home Care
Palliative Care
Time
10:15 AM - 11:45 AM
10:15 AM

Nick Seabrook, Founding Partner, Managing Principal, Blacktree Healthcare Consulting

Home health agencies must start taking a deeper dive into the numbers and fully understand the details of PDGM and how they will impact their agency. In this presentation, we’ll examine the numbers of PDGM using national data from CMS’ Limited Data Set (LDS) which details 2017 PPS payments, converting to payments if PDGM had existed during that time.
Track
Home Health
Time
10:15 AM - 11:45 AM
10:15 AM

Michelle Schmerge, DNP, MSN, RN, VP of Population Health and Care Transformation, Advanced Home Care

Attendees of this session will gain knowledge of strategies to reduce their overall costs of care with at risk populations and understand the role of home-based care in the current and future state of healthcare transformation. This session will provide an overview of population health, alternative payment models and post-acute care cost variability in addition to strategies for decreasing costs and controlling post-acute spend.
Track
Home Care
Home Health
Time
10:15 AM - 11:45 AM
10:15 AM

Time
11:45 AM - 1:00 PM
11:45 AM

Robert Simione, CPA, Director of Data Analytics, Simione Healthcare Consultants
Julia Maroney, RN, MHSA, HCS-D, COS-C, Managing Director, Simione Healthcare Consultants

With roughly 60 days remaining (at the time of this presentation) before payment reform is activated, home health organizations need to make a final sweep to ensure that clinical and financial operations are prepared to make the grade. Many areas of operations - including budget, intake, clinical operations, coding, and education to referral partners - will need a thorough check to ensure that revenue streams will move steadily for agency success. This presentation will explore the likely pitfalls that organizations may encounter and how to address them.
Track
Home Health
Time
1:00 PM - 2:30 PM
1:00 PM

Kristen Duell, CEO, Savii, Inc.

Have you noticed the number of education sessions by various speakers on caregiver recruitment and retention? It’s one of the hottest topics and for a good reason. In this session, this topic will be discussed through the eyes of a former PCA, turned Tech CEO. The hard costs are clear, but the soft costs can be harder to identify and even harder to address. In this session we will discuss both, leading to a better understanding of the real causes and costs of caregiver turnover in home care agencies and discovering tips to boost retention and morale.
Track
Home Care
Time
1:00 PM - 2:30 PM
1:00 PM

Communicating Diagnosis Conventions and Other Rules to Hospice Medical Directors and Others That Need to Know
Lisa Selman-Holman, JD, BSN, RN, HCS-D, HCS-O, COS-C, Selman-Holman, A Briggs Healthcare Company

For years hospices were able to code “one and done” and did not worry about coding guidelines. Over the past few years Medicare has made it clear that hospices are not only to follow coding guidelines, but to code all the diagnoses, not just the terminal diagnosis. In getting the diagnoses information needed, we sometimes run into roadblocks. Compliance with coding guidelines while complying with Medicare requirements requires communication in the IDT and often education of the staff and medical director.
Track
Hospice
Time
1:00 PM - 2:30 PM
1:00 PM

Staying on Top of the Wave of Changes: Legal and Regulatory Update

Matt Wolfe, Partner, AHHC Legal Counsel
Robb Leandro, Partner
Parker Poe Adams & Bernstein

This interactive and engaging session will provide an overview of the latest changes impacting Medicare certified home health providers, hospice and palliative care providers, and home care providers. Topics will include (but not limited to): federal health reform litigation, PDGM, RCD, Medicaid Transformation, the ending of the home care moratorium, federal and state regulatory reform, HIPAA, and fraud/abuse.
Track
Home Care
Home Health
Hospice
Palliative Care
Time
1:00 PM - 2:30 PM
1:00 PM

Teresa Northcutt, RN, BSN, COS-C, HCS-D, HCS-H, Selman-Holman, A Briggs Healthcare Company

The new PDGM payment structure will create challenges for home health clinicians: shorter clinical episodes will require a concise approach to assessment, problem identification, development of a focused plan of care with interventions and goals that are reasonable and achievable within the tighter time frame of PDGM. Care coordination between all disciplines, collaboration with clinicians, patients and families, and effective implementation of interventions will ensure success for agencies and patients.
Track
Home Health
Time
1:00 PM - 2:30 PM
1:00 PM

Karen Vance, BSOT, Senior Managing Consultant, BKD CPAs & Advisors

This session will review the impact PDGM will have on therapy practice as well as how effective therapy input can improve essential elements of PDGM impact on the agency. We will describe plans of care that clinical managers should expect from therapy practice for typical home health conditions and link them to the outcomes agencies strive to achieve. Participants will learn to prepare changes in practice and to demonstrate the value therapy services can bring to the home health agency.

**This continuing competence activity has been approved by the North Carolina Physical Therapy Association Provider Number 17-0313-009 for 1.5 contact hours.
Track
Home Health
Time
1:00 PM - 2:30 PM
1:00 PM

Don't Fear Them! Use Your Patient Complaints to Boost Patient Experience with Care and Star Ratings - a Simple Framework
Jacqueline Lindsay, RN, BSN, MPH, JD, Director of Accreditation, Community Health Accreditation Partner

Don't Fear Them! Invite Them. This session will begin with a presentation of CMS' home health Condition of Participation (CoP): Patient Rights, which addresses the matter of complaints. The relevant CHAP and TJC standards/requirements on complaints will follow. A simple model for providers' Complaints Management programs including service "recovery" of those dissatisfied patients will be offered. Maintaining a standardized approach to complaint data collection is essential; explaining how complaint analytics aligned with HHCAHPS measures may improve patients' experience and agencies' Star ratings.
Track
Home Health
Time
2:45 PM - 3:45 PM
2:45 PM

Richard Rutherford, President, LTSS Consulting, Inc.

This session will provide a playbook for PCS Providers under new Medicaid Managed Care, which will cover topics such as simplifying eligibility, member enrollment, assessment hours, billing, payments, and reports with the Five PHPs (Plus Medicaid Direct!). Attendees will also learn practical steps to progress and profit for the home care agency and winning in the 22 different grievance and appeals processes you have to master.
Track
Home Care
Time
2:45 PM - 3:45 PM
2:45 PM

Clinical Imperatives for Outstanding Palliative Care: Helping Hospice Providers Expand Their Services
Catherine Dehlin, RN, BSN, CHPN, CHCM, Fazzi Associates

Hospices know the importance of palliative care to our patients and to our healthcare system. According to an NHPCO survey, 53% of respondents already provide palliative care and another 35% are considering/developing these services. But palliative care is still a new formal service type, and even experienced providers are looking for education. This session will review clinical best practices for pain and symptom management, transitioning from Home Health to Palliative Care, transitioning from Palliative Care to Hospice, advance care planning, and complex chronic disease care management.
Track
Hospice
Palliative Care
Home Health
Time
2:45 PM - 3:45 PM
2:45 PM

Beyond Salary: Four Best Practices from the Fortune 500 for Attracting and Retaining Their Services
Stephanie Johnston, MBA, President and CEO
Stan Massey, Lead Consultant
Transcend Strategy Group

With minimum wages rising and fewer job candidates on the market, how does your home-based care organization compete against a wide landscape to attract and retain the best talent? This session will offer four proven tools from the Fortune 500 that go beyond salary to set your organization apart from the competition and build a magnetic culture. Oh, and these tools just happen to make your marketing and QAPI efforts stronger, too.
Track
Home Health
Hospice
Home Care
Palliative Care
Time
2:45 PM - 3:45 PM
2:45 PM

“Hey Doc, I Need Your Signature...Faster” - Optimizing Order Management Under PDGM
Michael Blackstone, MD, CEO, Suture Health, Inc

PDGM accelerates the turnaround time for signed orders and it is critical for Medicare agencies to manage cash flow. Dr. Blackstone will review how signature turnaround time will affect an agency’s financial viability, strategies that have been shown to optimize the process, and how to develop and manage key performance indicators. You will also learn key messaging components for the physicians.
Track
Home Health
Time
2:45 PM - 3:45 PM
2:45 PM

Nicole Martin, MBA, BSN, RN, CHPN, CHC, VP of Quality and Compliance, CCO, Transitions LifeCare

This session will review recent enforcement and settlement actions against hospice organizations and how to avoid the same. Attendees will expand auditing and monitoring to include not only compliance measures, but also quality measures; utilize the OIG’s Guidance on Evaluation of Corporate Compliance Program to structure their compliance program; and gain insight as to what auditing tools should be utilized to show evidence of Condition of Participation adherence.
Track
Hospice
Time
2:45 PM - 3:45 PM
2:45 PM

State of the Nation: Home Care, Home Health and Hospice

Mr. Dombi will provide his comprehensive overview of the state of affairs in our nation’s capital with regard to home health, hospice & home care. The latest on PDGM, RCD, the Hospice Final Rule, Medicare Advantage and Managed Care will be reviewed. Don’t miss it!
Track
Home Health
Hospice
Home Care
Time
4:00 PM - 5:15 PM
4:00 PM

Join us after Bill Dombi's session for appetizers and an open bar to mingle with our exhibitors! Followed by the 4th Annual AHHC Advocacy Cornhole Tournament.
Time
5:15 PM - 6:00 PM
5:15 PM

Grab a partner and join in on a little friendly Corn Hole competition to raise money for the Home Care & Hospice Advocacy Fund! We need a total of 16 teams, so don't delay! Each team must have exactly two people. Visit www.ahhcconferences.com/advocacy for rules and more details.
Time
6:00 PM
6:00 PM

Join us after the Monday afternoon Vendor Reception and enjoy refreshments and steel drums while watching our teams compete in the 4th Annual Cornhole Tournament!
Time
6:00 PM
6:00 PM

Tuesday, 29 October 2019

 
Teresa Northcutt, RN, BSN, COS-C, HCS-D, HCS-H, Selman-Holman, A Briggs Healthcare Company

RCD is coming to North Carolina - are you ready? Learn the basics of the Review Choice Demonstration, discuss the pros and cons of the three choices, and describe the documentation requirements that reviewers will be looking for regarding homebound, skilled care, medical necessity, plan of care and the F2F encounter. Don’t wait until Review Choice is ready to start - now is the time to prepare.
Track
Home Health
Time
8:45 AM - 10:00 AM
8:45 AM

Katie Wehri, Director, Home Care & Hospice Regulatory Affairs, National Association for Home Care & Hospice

The Hospice Final Rule presents many changes - and challenges - for hospice providers. Our friends at the National Association for Home Care & Hospice work with AHHC staff to keep hospice provider agencies informed of these potential impacts so they can be as prepared as possible. NAHC’s Katie Wehri is bringing her expertise to Wilmington, NC to help provide a clearer picture of the murky waters ahead.
Track
Hospice
Time
8:45 AM - 10:00 AM
8:45 AM

Tracy Colvard, Vice President of Government Relations & Public Policy, AHHC of NC
Julia Adams-Scheurich, AHHC Contract Lobbyist Owner, Oak City Government Relations
Matt Wolfe, AHHC Legal Counsel, Partner, Parker Poe Adams & Bernstein

The AHHC lobby team will provide a legislative and policy update for Home Care, Home Health & Hospice from the 2019 long session of the NC General Assembly and a primer for the 2020 short session that begins in May of 2020. The speakers will provide a real time update from the actions taken and considered by the NC General Assembly and state policy makers and the possible impacts expected to patient care settings going forward. Managed Care, Certificate of Need issues and Medicaid rates are just a few of the items to be covered.
Track
Home Health
Hospice
Home Care
Time
8:45 AM - 10:00 AM
8:45 AM

Diane Poole, Director of Strategic Initiatives, Fazzi Associates

Managing the home health revenue cycle is tough enough - but add in PDGM, Targeted Probe and Educate (TPE) and the impending Review Choice Demonstration (RCD), and agency leaders have a tremendous challenge on their hands. Not to mention, dealing with multiple players, each with their own rules & requirements. Billing departments in all auspices must have enough qualified and knowledgeable staff as well as highly efficient billing, reconciliation, cash posting, reporting and claim management and follow up processes. Join this session to gain insight into the reasons for ADRs, reasons for denials and delays, and reasons for inefficiencies found in agencies.
Track
Home Health
Time
10:15 AM - 11:15 AM
10:15 AM

Make Recruiting, Hiring and Retaining Great People a Strength - Not a Weakness
  Tim Murray President, Aware Senior Care

According to Home Care Pulse, the home care industry’s leading firm in satisfaction research and quality assurance, caregiver (employee) turnover in 2018 hit an astounding 81.6%. The challenge to find and retain caregiving staff is only going to get worse. What can you do? There’s plenty! Join this session to learn about practical and measurable best practices in recruiting, hiring and retaining caregivers.
Track
Home Care
Time
10:15 AM - 11:15 AM
10:15 AM

Catherine Dehlin, RN, BSN, CHPN, CHCM, Fazzi Associates

This session will review the hospice quality measures and how they are calculated, outline the components of quality improvement to ensure compliance with hospice QAPI requirements. Also to be discussed are data sources for target measure selection, action plan development, best practices for quality care using examples of hospice QAPI projects to improve pain management and reduce UTIs and documentation tips for QAPI activities.
Track
Hospice
Time
10:15 AM - 11:15 AM
10:15 AM

Affecting Positive and Lasting Behavioral Change in Your Post-Acute Organizations - a Change Management Presentation
Jennifer Maxwell, M ed, President and co-Founder,  Maxwell Healthcare Associates

With regulations, technology and research consistently evolving, how do you best manage change in your organization to ensure it’s worthwhile, relevant and long lasting? Organizations that can adapt and evolve better and faster than the competition... win. While many healthcare providers have established processes for rolling out changes and training team members accordingly, often the process falls short because the team members’ behaviors were superficially adjusted. Lasting and positive change occurs when human behavior is tranformed at its core. In this session, popular psychological behavioral change and change management theories will be discussed as well as barriers to change and ways to communicate change.
Category
Home Health
Hospice
Home Care
Palliative Care
Time
10:15 AM - 11:15 AM
10:15 AM

Lindsay Doak, MBA, Director of Education, Fazzi Associates

In this session, areas of strength and weakness in OASIS-D data reporting and ICD-10 coding will be discussed. The presenter will identify trends in OASIS inaccuracy from its organization’s database and discuss how ICD-10 coding must be fine-tuned to support care provision. Attendees will also learn why OASIS and coding accuracy will be so important under PDGM, how to improve OASIS competence by integrating OASIS assessment and reporting skills into orientation programs/clinical evaluations, and how to employ audit strategies to ensure effective care planning based on OASIS assessment data.
Track
Home Health
Time
10:15 AM - 11:15 AM
10:15 AM

Jona Alborn, MSW, APHSW-C, Social Services Director, Liberty Home Care and Hospice

In home care and hospice, grief in the workplace is a reality that many face but few are comfortable discussing. In this session, the presenter will discuss financial benefits of reducing index measures regarding costs of on-job grief, how to address the psychological effectts of grief in the workplace, grief recovery methods as an evidence based program for taking action, and policies and procedures for setting the tone for bereavement care in the workplace.
Track
Hospice
Palliative Care
Home Health
Home Care
Time
10:15 AM - 11:15 AM
10:15 AM

The Use of Data Analytics to Create Positive PDGM Operational Solutions
Tammy Ross, RN, BSN, MHA, CCM, Vice President of Professional Services, Axxess

By understanding what data should be monitored for PDGM success, we can understand how to mitigate the threats associated with PDGM and develop an operational plan which will allow an agency to thrive under PDGM. In this session, attendees will understand the PDGM basics, the four threats of PDGM, explore operational impacts and solutions to mitigate PDGM threats, and understand the role that platform solutions play in determining PDGM success.
Category
Home Health
Time
11:45 AM - 12:45 PM
11:45 AM

Mentoring & Succession Leadership: Preparing for Inevitable Change
Marcylle Combs, MS, RN, BS, CHCE, Owner, MAC Legacy

The current times bring many leadership challenges. With the retiring baby boomer generation, opportunities exist for a new generation and for the departing leaders to mentor, engage, and provide vision for the incoming leaders. This session will take a closer look at succession-planning, how to provide leadership education to a new generation that might be attracted to different aspects of the industry, and how to bring out the best in business skills for the next generation rising to management levels.
Category
Home Health
Hospice
Home Care
Palliative Care
Time
11:45 AM - 12:45 PM
11:45 AM

Nicole Martin, MBA, BSN, RN, CHPN, CHC, VP of Quality & Compliance, CCO, Transitions LifeCare
Brandi Rowe, RN, CHPCA, Clinical Director, Liberty Home Care & Hospice

This session will provide a framework to hospice leaders to orient new case managers to the ever changing landscape of hospice. Case managers need to be familiar with what makes a patient “hospice eligible,” to the issues surrounding the beginning of care, and to ongoing care needs and concerns, to the bumps in the road which challenge even the most seasoned case managers. The presentation will also address the case management concept as the patient is approaching death and through the actual pronouncement. Insight will also be provided on case manager oversight and how case management can not only impact the bottom line (through SIA payments) but also help improve quality measures for visits in the last 3 and last 7 days of life.
Category
Hospice
Time
11:45 AM - 12:45 PM
11:45 AM

Motivational Interviewing: Building Rapport Between You and Your Patient
Christina Nuqui, MSW, Onboarding Specialist, Home Health Solutions, LLC

Building rapport is the process of developing a relationship/connection with another person. How you communicate and convey information to your patient can make a difference in making them feel cared for and safe. Understanding motivational interviewing can create an environment for your patient to thrive and make changes (big or small) that will benefit their health. In this session, motivational interviewing, improving conversation skills, and building rapport will be discussed.
Category
Home Health
Hospice
Home Care
Palliative Care
Time
11:45 AM - 12:45 PM
11:45 AM

Clinical Leadership Development and Care Coordination Under PDGM
Carissa McKenna, RN, BSN, COS-C, HCS-D, Senior Consulting Manager, McBee

PDGM introduces complex challenges and heightens the importance of efficient discipline utilization while maintaining quality care outcomes. The role that the clinical manager plays in this care management process can make or break success under the new model. This session will cover strategies for effective collaboration of care and agency leadership development in order to maintain focus on patient-centered quality care delivery.
Category
Home Health
Time
11:45 AM - 12:45 PM
11:45 AM

Kelly Grahovac, MBA, Senior Consultant, The van Halem Group

CMS has a number of tools it can utilize when it finds what it believes to be fraudulent or abusive behavior. Managed Care Plans are also now running rampant with requests for documentation. Payment suspensions and PTAN revocations are two different tools that are being utilized more frequently than in the past. These audits also result in referrals to the Office of Inspector General for further evaluation. Knowing what to expect and knowing what tools are available to CMS can make a difficult situation less challenging. This session will discuss what things can cause an audit to go wrong and what steps suppliers can take to minimize the damage.
Category
Home Care
Home Health
Time
11:45 AM - 12:45 PM
11:45 AM

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